ORDER FORM FOR:
Recorded Course Package for:
"TOGAF^® 9 Prep Training (Levels 1 and 2)" - an accredited self-paced e-learning course
ORDERS ACCEPTED ONLY FROM: U.S. and certain other countries -- see country availability
(an asterisk on a field below indicates a required entry/selection)

COURSE PRICE (single user): $890 USD before any discounts
(any applicable discounts are applied later by entering the appropriate coupon code on the Cart or Checkout page (not on this page); if ordering for additional users at a discount, the quantity of the single-user course being ordered can be set at the bottom of this form page, or later on the Cart page)

IMPORTANT NOTES On Using This Form and Placing Your Order

ORDERS ACCEPTED ONLY FROM: U.S. and certain other countries -- see country availability.

Need to order with a PO? No problem, but in that case DO NOT use this form. Instead, please use our contact form, or email us at , and let us know the course(s) and quantities you want to order, and what you need in terms of quotes, supplier information, etc. for your PO preparation process - we'll be happy to support your requirements. If you'd prefer a phone chat, feel free to call us at .

If you are ready to order now with our convenient online ordering process, just complete and submit the form below to add your course order to the Cart. The quantity of the single-user course being ordered can be set at the bottom of this order form page, or on the Cart page. From the Cart, you can proceed through the simple Checkout and Payment process. Any discount coupon codes that apply to your order should be entered in the Coupon field when you reach the Cart page (not on this page) -- be sure to have your quantity set correctly before attempting to apply any coupon code.

If paying via credit card in Checkout, your card will be charged immediately, and within 24 hours the user(s) will be emailed a logon link and user-specific password to access the recorded course page and begin viewing the course. If you select the Check/ACH payment method in checkout, user(s) will receive access to the course after we have received payment (including any bank processing or check clearing time).

REFUND LIMITATIONS: Due to intellectual property protection policies, a refund is not possible for a particular single-user course after 14 days from credentials first being emailed, or after the user accesses more than 2 videos in the "Main Course" section of the course page, whichever occurs first. A non-refundable fee of $120 will be withheld from any refund issued if our tracking system indicates that the course e-materials zip file has been downloaded by the user. So, before ordering, please be sure you have evaluated the terms further below on this form and the course description, detailed outline, system requirements, and demo page video samples; see the course description page for this course information and other details about this recorded course package.

Complete Course Description (for reference): see our web page for this course

Below are important requirements and other terms and conditions that apply to this order. Please read these and confirm your understanding and acceptance by clicking the checkbox at the end of this section.

Approved Country Requirement
Orders are accepted only from the U.S. and certain other countries -- see country availability. The person / organization placing the order must be from one of the approved countries listed, and the account used for payment as well as the billing address provided must also be from the same listed country.

Nature of Course and License Being Granted
In consideration of this paid recorded course package order, the user(s) identified by the buyer on the order form will be granted a permanent personal use license for the downloaded e-materials zip file, and a temporary personal use license for online viewing of the provided videos for a period of 6 months from the date that access is granted via email to the user. These licenses are limited, revocable, non-exclusive, non-sublicensable and non-transferable; licenses are only granted to the user(s) named for this order, and the license may not be shared with or transferred to any other persons. The content of the course is owned by and copyright of eLearning Launchpad (and/or others as noted in the materials), and may not be reproduced, altered, distributed, transmitted, or displayed for any purpose other than the licensed users' individual training. For an additional cost, the access period may be extended for periods from 1 month up to 1 year beyond the original access period; for any such extensions, the extension must be ordered and paid at least 2 weeks before the current access expiration date. The course is self-paced and consists of electronic documents and pre-recorded videos of lecture modules and quiz questions (not live, and not instructor-led); users may contact eLearning Launchpad's instructor via email if questions or issues arise about course material or its delivery, and full-price users may schedule with the instructor up to 3 hours of live online meetings for discussions, questions, or review sessions related to the course as the user desires; users associated with "additional user" discounted orders may schedule up to 1 hour of live support sessions. The course videos are delivered via an online streaming service via the user's broadband-speed internet connection (videos are not downloadable for offline viewing, although the e-materials documents are downloadable). Certification exam voucher(s) are provided subject to the user request and minimum course completion requirements detailed in the "Exam Voucher Issuance Requirements" section below. While we always strive for high quality in our training products, and the course content is based on recordings of an accredited TOGAF certification training course, the course content is provided ‘as is’ and without any warranties, whether express or implied, except those that cannot be excluded under law; we do not warrant that the materials will be error free, including technical inaccuracies.

Video Viewing Requirements and Limitations
Videos can only be expected to be viewable with the supported browser, OS, and device types, and with minimum internet connection speeds, as defined on the course description page. Unless otherwise agreed by us, total video viewing time over the 6 month access period may be limited to twice that of the total course video durations (ie, an amount that would allow the course to be fully viewed two times).

Single User Per Course Requirements
Each user identified in this order must be the sole user of the provided materials, videos, and unique login password that we assign to each user. Each user is required to not share his/her password, nor share the course content or course videos in any way with any other person. The number of user(s) specified in this order must match the order quantity for this course. The buyer must inform all users covered by this order of their responsibility to comply with these requirements, and violations of these requirements may result in course license(s) and course access being revoked.

Exam Voucher Issuance Requirements
We will acquire and provide appropriate certification exam vouchers after the user has viewed the "Main Course" videos at least up through Item 18, "Architecture Governance" (as indicated by our video access tracking system), and after the user has then requested us to acquire the desired voucher(s) (either "combined" or "separate" vouchers, as preferred by the user). We will acquire and email the voucher code(s) to the user within 7 business days after the user has emailed us requesting the voucher(s) and the minimum video viewing requirement stated above has been met. Note: the minimum viewing requirement stated represents approximately 60% of the Main Course total video duration.

Refund Limitations and Requirements
A refund will be granted, minus any non-refundable fees described here, if requested via email within 14 days of the date that the access credentials were first issued by email to the user, provided that the exam voucher(s) have not yet been issued to the user, and provided that no more than 2 videos from the "Main Course" section on the course page have been accessed by the user as determined by our video access tracking system. A video is considered to have been accessed when the user logs onto the online course page and then clicks to open a particular video.
If the e-materials zip file has been downloaded according to our download tracking records, a $120 non-refundable fee will be withheld from any refunded amounts. Having downloaded the e-materials, a user is obligated to not redistribute, nor copy, nor share the e-materials with any other persons regardless of any refunds that may or may not have been issued.
If exam voucher(s) have already been provided to the user, our cost of acquiring the voucher(s) will be withheld from any refund amounts.
If we have already provided user-requested live support via live online meetings or phone calls, the cost of that live support will be withheld from any refund amounts based on the rate of $40 per live support hour.
After 14 days from the date payment is received, refunds are at our discretion and typically not provided, especially if exam vouchers have already been ordered, unless the servers we use to deliver the course content are unaccessible or operationally flawed in a significant way that causes substantial inconvenience for a significant period of time that exceeds 10% of the 6 month video access period. Problems due to user's equipment or internet access not meeting the minimum recommended technical requirements described on the course page would not be grounds for a refund; if problems arise, the user must contact us as soon as possible to ensure problems can be minimized over the access period (note: users will be provided contact information for technical support as well as course subject matter questions).
Since our ability to provide refunds is constrained in the ways stated, it is highly recommended that the buyer carefully review all the information on the course description page, including any demo course pages containing sample videos from the course, and the detailed course outline, to help ensure your expectations are in line with what is being offered.

Agreement on Payment and Access Timing
Course access will be granted and login credentials communicated to the user(s) via email within 24 hours of receipt of payment (typically same day on credit card orders placed on weekdays before 5PM U.S. central time). If the buyer is paying via our online shop using a credit card, the 24 hour period will start as soon as the order is submitted (card is charged immediately). If the buyer elects in our shop to pay by paper check or ACH, the 24 hour period will start after the payment arrives in our account (including the time to receive, deposit, and clear checks). Voucher(s) are provided after the user emails us to request the voucher(s), having first met the minimum course completion requirements stated in the "Exam Voucher Issuance Requirements" section above.

Other Terms and Conditions
While the items above are specific to this recorded course package, our Terms and Conditions (link opens in new tab for viewing) page covers other general items that apply to all of the seller's products and services, including this course. Specifically, the following major (general) sections on the terms and conditions page apply to this order: "GENERAL TERMS AND CONDITIONS", "OTHER AGREEMENTS ON YOUR USE OF THE SITE AND OUR OFFERINGS", and "ADDITIONAL LEGAL TERMS" (the sections pertaining to "private courses", "public courses", and exam vouchers/guarantees do not apply to this course order). To the extent that the product-specific agreement items above on this form conflict with the content of the Terms and Conditions page, the agreement items above supersede.

Discounts are applied via coupon codes on the next page (the Cart page). You may adjust the course quantity below, or on the Cart page (remember the quantity must match the number of users identified above, and all item quantities need to be correct in the Cart before applying a coupon code).